How can we help?

We’re here to guide you every step of the way.


You can browse answers to frequently asked questions or contact us directly—we’re always happy to help.

Frequently Asked Questions

About the Membership

What is the embody membership?

The embody membership provides access to on-demand video practices, educational resources, select courses, workshops, and Community Circles — all designed to support body-based practitioners in sustaining their work and deepening their connection to the body.


Through mindful movement, somatic awareness, professional insight, and restorative approaches including Ortho-Bionomy®, the membership invites you to develop more responsive and sustainable ways of working and living.

Who is the embody membership for?

The embody membership is created especially for helping professionals, including massage therapists, bodyworkers, movement professionals, somatic practitioners, Ortho-Bionomy® students and practitioners, Pilates and yoga professionals, therapists, social workers, physical therapists, and others whose work it is to care for people and their bodies.

It may also be supportive for anyone seeking gentle movement, body awareness, and a more sustainable relationship with their body.

Do I need experience with Pilates, yoga, or Ortho-Bionomy®?

No experience is needed. Each practice is designed to be gentle, accessible, and adaptable. We invite you to move at your own pace and listen to what your body has to say.

What kinds of videos are included?

You’ll find videos and resources for gentle movement, body awareness, mobility, posture, nervous-system support, lifestyle sustainability, embodiment, and  self-care.

The membership also includes select live workshops, Community Circles, replays, self-paced courses, recorded conversations and classes, and other educational resources.

Using Your Membership

How do I choose where to start?

You can begin with what feels most supportive right now.

You might choose a short practice for neck or jaw tension, a grounding exploration, a mobility practice, or a resource connected to practitioner sustainability and self-awareness.

There is no set sequence. Follow what draws your interest. 

How long are the videos?

Most movement practices range from 5 to 20 minutes.  Workshops, courses, conversations, and series for deeper exploration typically range between 45-90 minutes.

Are there live classes or workshops?

Yes. The embody membership includes access to live workshops, Community Circles, and replays. These offerings create space for continued learning, reflection, and connection with other body-based professionals.


Can I watch embody on my phone or tablet?


Yes! Our website adapts beautifully to phone and tablet browsers so you can watch our content anywhere.
For quick and easy access, you can add embody to your home screen so it opens just like an app:

  • iPhone (Safari): Tap the Share icon and select Add to Home Screen.

  • Android (Chrome): Tap the three-dot menu and select Add to Home Screen.

Once added, you can open embody directly with a single tap—just like an app.

Membership & Billing

How do I reset my password?


Click “Forgot Password” on the login page, enter your email, and follow the reset link sent to your inbox. You’ll then be able to set a new password and log in.


How do I update my billing information or cancel my subscription?


You can update or cancel anytime by signing into your account and selecting Billing under My Account. Changes take effect at the end of your billing period.


Can I switch between monthly and annual plans?


Yes. You can change your plan type anytime in your billing settings.


Can I pause my membership?


Yes, you can pause your subscription. If you need a short break without canceling completely, simply navigate to the Purchases tab, find the membership section and click Manage. Select End Membership, and when the options appear, choose Pause and pick the duration you prefer (1, 2, or 3 months).


Can I cancel anytime?


Yes. You’ll retain access through your current billing cycle, and you can resubscribe anytime.


Do you offer refunds?


We want you to feel supported in your experience. The embody membership includes a 30-day satisfaction guarantee. If you feel the membership isn’t the right fit within your first 30 days, you can request a full refund—no questions asked.


After 30 days, we review refund requests on a case-by-case basis. We’re all human, and we understand that life happens. If something comes up, simply reach out and we’ll be glad to help.


How does the referral program work?


You can find the Refer a Friend tab in your User Dashboard. There, you’ll be able to access your unique referral link, send invitations directly to friends and family, and track the status of anyone you’ve referred.

Just share your custom link — if someone clicks it and signs up within 30 days, you’ll automatically receive 30 free days added to your subscription once they pay their first invoice.

Technical Support

My video isn’t playing smoothly. How can I fix this?


Playback depends on your internet connection and browser. We recommend using the most recent version of Chrome, Firefox, or Safari, and ensuring you have a stable connection.


Can I watch embody on my phone or tablet?


Yes! You can stream directly from your browser when you are logged in. 


Can I use Chromecast or AirPlay?


Yes, both Chromecast and AirPlay are supported. Use the icons in the video player to connect to your preferred device.


Which browsers are supported?


We recommend using the latest version of Chrome, Firefox, or Safari. Outdated browsers may cause playback issues.

Still need help?

We’re here for you.


For additional questions, including account support, content questions, or general inquiries, please reach out to embodyfromwithin@gmail.com.

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